Privacy policy
Last updated: March 21, 2026
Artland Atelier operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the “Services”). Artland Atelier is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or de-identified so that it cannot reasonably be linked to you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
- Contact details, including your name, billing address, shipping address, phone number, and email address
- Financial information, including payment method details, transaction details, payment confirmation, and other payment-related information
- Account information, including your username, password, security questions, preferences, and settings
- Transaction information, including the items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your transaction history
- Communications with us, including information you provide when contacting us for customer support or other inquiries
- Device information, including information about your device, browser, network connection, IP address, and other identifiers
- Usage information, including information about how and when you interact with and navigate the Services
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you, including when you create an account, place an order, contact us, or otherwise submit information through the Services
- Automatically through the Services, including through cookies and similar technologies
- From service providers who process information on our behalf
- From partners or other third parties, where permitted by law
How We Use Your Personal Information
Depending on how you interact with us, we may use your personal information for the following purposes:
To provide, personalize, and improve the Services
We use your personal information to process payments, fulfill orders, arrange shipping, facilitate returns and exchanges, maintain your account, remember your preferences, enable reviews, and improve your shopping experience.
For marketing and advertising
We may use your personal information to send promotional communications by email or other channels permitted by law, and to show you relevant advertisements relating to our products or services.
For security and fraud prevention
We use personal information to authenticate accounts, help secure transactions, detect and investigate fraud or other harmful activity, and protect our business and customers.
To communicate with you
We use your personal information to respond to inquiries, provide customer support, and send service-related communications.
For legal reasons
We may use your personal information to comply with applicable law, respond to lawful requests, enforce our terms and policies, and protect our rights and the rights of others.
How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
- To Shopify and to vendors or service providers who perform services on our behalf, such as payment processing, shipping, analytics, customer support, cloud storage, and fulfillment
- To marketing and advertising partners, where permitted by law, to help promote our products and services
- When you direct us, request us, or otherwise consent to a disclosure
- In connection with a business transaction, such as a merger, acquisition, financing, or bankruptcy
- To comply with legal obligations or protect the Services, our rights, and the rights of others
Relationship with Shopify
Our store is hosted by Shopify. Shopify may collect and process personal information about your access to and use of the Services in order to provide and improve its services. Information that you submit to the Services may be shared with Shopify and with certain third parties that assist in operating the platform.
In some cases, Shopify may process your personal information for its own purposes, including providing enhanced platform features, and may be responsible for responding to certain privacy-related requests for that processing. Shopify provides privacy controls and consumer privacy information through its own privacy resources.
Third-Party Websites and Links
The Services may contain links to websites or online platforms operated by third parties. If you follow those links, you should review their privacy and security policies and terms. We are not responsible for the privacy, security, accuracy, or practices of third-party websites or platforms.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided us with personal information, please contact us so we can review and delete it where appropriate.
Security and Retention of Your Information
We use reasonable measures to protect your personal information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and protect our business.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, subject to applicable law. These may include:
- The right to access personal information we hold about you
- The right to request deletion of your personal information
- The right to request correction of inaccurate personal information
- The right to receive a copy of your personal information
- The right to opt out of certain uses of your personal information, including certain targeted advertising or sharing activities where applicable
You may also have the right to manage marketing preferences. You can opt out of promotional emails at any time by using the unsubscribe link in our emails. Even if you opt out of promotional messages, we may still send you transactional or service-related communications, such as order confirmations or customer service responses.
Where applicable, we may honor legally recognized privacy preference signals, such as Global Privacy Control, for the browser and device from which the signal is sent. Shopify also provides privacy-related tools and settings for certain data rights requests and opt-out choices.
To exercise any privacy rights available to you, please contact us at hello@artlandatelier.com.
We will not discriminate against you for exercising your privacy rights. We may need to verify your identity before completing your request, as permitted by law. Where allowed, you may also designate an authorized agent to make a request on your behalf.
Complaints
If you have concerns about how we process your personal information, please contact us at hello@artlandatelier.com. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred to, stored in, and processed in countries other than the country in which you live. Where required by applicable law, we will rely on recognized legal mechanisms for such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will post the updated Privacy Policy on this page and update the “Last updated” date.
Contact
If you have questions about this Privacy Policy or would like to exercise any privacy rights available to you, please contact us at: